Power Up Your ServiceNow Platform with iconica Apps

Power Up Your ServiceNow Platform with iconica Apps

Power Up Your ServiceNow Platform with iconica Apps

Power Up Your ServiceNow Platform with iconica Apps

Our alliance has curated a portfolio of over 15 specialized, certified apps developed by our member boutiques—each selected for their ability to solve business challenges while delivering a seamless user experience.


Whether you’re looking to enhance IT workflows, improve customer service, or optimize operations, these apps are designed to elevate both employee and customer experiences.


Explore our certified apps and discover how they can supercharge your ServiceNow ecosystem while driving exceptional business outcomes.

AMAZE

Supercharge your Knowledge Base

Amaze by Intellective is a new revolutionary way to quickly build actionable knowledge articles by simply dragging and dropping beautifully designed pre-built components and templates into the canvas without the need of coding.


  • Improve self-solve with actionable and easy to navigate knowledge content

  • Vastly improved authoring experience enabling your authors to bestow their knowledge quickly


AuditUP

Automated Privileged Access Monitoring for ServiceNow
AuditUP by DevHD is a powerful solution that enhances the security and operational efficiency of your ServiceNow platform. With real-time monitoring and configurable capabilities, AuditUP proactively tracks activities that pose security risks, helping organizations mitigate compliance risks, such as SOX, and prevent financial losses.

Benefits

  • Gain proactive control over platform administration, enhancing visibility into high-risk configurations.

  • Eliminate unauthorized changes to SOX-relevant data, ensuring that standard processes are followed.

  • Reduce manual work for monthly controls and SOX audits, with real-time alerts on critical events like deleted records, installed plugins, and changes via remote update sets.


Free app

Barcode & QR code Generator

Dynamic Barcode & QR Code Generation in ServiceNow

This app by Yansa Labs allows you to create data-driven barcode and QR code labels directly in ServiceNow. Design and deploy barcode labels with a simple point-and-click interface, making it easy to tag assets, generate coupons, and enable secure access workflows.

Benefits

  • Design barcode labels effortlessly with barcodes, QR codes, and rich text, all dynamically generated from ServiceNow tables.

  • Automate label generation for real-time or scheduled printing, boosting operational efficiency.

  • Streamline asset management, marketing, and security workflows by integrating barcodes and QR codes into your ServiceNow processes without external dependencies.

ELEVATE

Engaging Emails with no-code!

Elevate by Intellective is our newest product that enable communications personnel to create actionable, visually stunning and personalized emails by simply dragging and dropping beautifully designed pre-built components and templates into the canvas without the need of coding.

Benefits

  • Improve communications by inspiring and intriguing readers

  • Vastly improve email authoring experience by producing magazine like emails without having HTML expertise

File Grabber

Easy File Integration for ServiceNow

File Grabber by Yansa Labs allows you to import files from remote sources directly into your ServiceNow instance. Leverage the power of the ServiceNow MID Server to retrieve, process, and attach files from legacy systems, FTP servers, or network shares, with flexible automation or on-demand options.

Benefits

  • Easily retrieve and process files from MID Servers or FTP, SFTP, and FTPS servers, ensuring seamless data integration.

  • Automate file imports on a scheduled basis, or run on-demand as required for timely data updates.

  • Integrate legacy data securely, even from systems that lack modern APIs, by leveraging file-based exports for ServiceNow workflows.

JIRA Integration Framework

Seamless Jira Integration for ServiceNow

The Jira Integration Framework by Yansa Labs allows you to build robust, flexible connections between Jira and ServiceNow, making cross-platform workflows and data management more efficient and cost-effective. Tailor integrations to fit your unique Jira and ServiceNow configurations without the hassle of hard-coded flows.

Benefits

  • Integrate multiple Jira instances and project types into ServiceNow, maintaining seamless workflows across both platforms.

  • Automate and customize webhook handling, issue updates, and transitions between Jira and ServiceNow.

  • Reduce maintenance costs with a rules-based engine that adapts easily to changing workflows and schemas.

MARVEL

The Next Mobile Experience

Marvel by Intellective enables organizations to take any portals and offer them as a native mobile experience. No longer need a different code base for the mobile offering.


Benefits

  • Leverage your existing portal investment and offer a native mobile experience for your on-the-go employees

  • Provide persona specific experiences to increase efficiencies of your mobile workforce

OKTA Orchestrator

Streamlined Okta Integration for ServiceNow

Okta Orchestrator by Yansa Labs enhances your ServiceNow and Okta integration by adding self-service capabilities, automation, and governance, all within a unified platform. Users and administrators can manage identity access seamlessly without leaving ServiceNow, improving efficiency and security.

Benefits

  • Enable self-service for common Okta operations like password resets and app requests through ServiceNow Catalog, reducing helpdesk load.

  • Automate access provisioning and recertification, ensuring compliance and minimizing unnecessary license spend.

  • Enhance governance with rules-based access, attestation, and deactivation features, improving security and reducing the risk of orphaned accounts.

OneSearch

The Ultimate Search Experience for ServiceNow

OneSearch by Yansa Labs is a powerful search solution that unifies data from both internal and external sources in ServiceNow. It offers users a seamless search experience across forms, catalog items, portals, and workspaces—delivering the information they need with real-time, contextual results.

Benefits

  • Consolidate all data sources, both internal and external, into one unified search interface for quick access.

  • Streamline incident resolution and improve Knowledge Base engagement with pre-built, one-click actions for faster resolutions.

  • Enjoy a consistent search experience across all ServiceNow interfaces, reducing the need for multiple search configurations.

PDF Generator

Effortless PDF Creation for ServiceNow

Yansa PDF Generator by Yansa Labs allows users to easily create, design, and generate beautiful PDFs with dynamic record data directly within ServiceNow. With a user-friendly WYSIWYG interface and real-time generation, this tool simplifies document creation for all departments, from HR to Finance.

Benefits

  • Design and preview PDFs using a WYSIWYG editor, merging data from ServiceNow tables for accurate, up-to-date documents.

  • Automate PDF generation at scale using a custom Flow Action, or generate PDFs on demand with a step-by-step wizard.

  • Seamlessly create labels, contracts, and eSignature-ready documents within the ServiceNow environment, boosting efficiency and reducing manual effort.

PostMaster

Simplified Inbound Email Routing for ServiceNow

Postmaster by Yansa Labs makes managing inbound emails effortless with a user-friendly, point-and-click interface that automates how ServiceNow processes and routes incoming emails. Say goodbye to complex scripting and enable easy email-based task creation and routing.

Benefits

  • Empower admins with an intuitive, code-free way to create and manage inbound email rules.

  • Automate email parsing to generate actionable tickets or service requests without manual intervention.

  • Improve efficiency by enabling email-triggered catalog orders, freeing up technicians for higher-value tasks.

Simple Data Separation

Seamless Data Segregation for ServiceNow

Simple Data Separation by Yansa Labs ensures that your ServiceNow data is securely segmented based on user attributes like Group, Department, or Location. This powerful tool allows you to control data access efficiently without the complexity of legacy solutions (access controls, domain separation, data filtration).

Benefits

  • Simplify governance by applying Separation Rules across any table for role-based data visibility.

  • Optimize performance with lightning-fast query-level data segregation, reducing the burden on IT and enhancing system efficiency.

Tracy Social AI

AI-Driven Social Media Management for ServiceNow

Tracy Social AI by Yansa Labs revolutionizes social media management by automating content creation and post scheduling directly within ServiceNow. Seamless integration to platforms like LinkedIn, Twitter, Facebook, and more.

Benefits

  • Automate content creation and scheduling using the latest AI models, powered by OpenAI, ensuring high-quality and relevant social posts.

  • Gain full control over your social media with approval-based workflows, or opt for full automation to let Tracy handle everything from content to scheduling.

  • Enhance internal communications by automating posts to intranets, Slack, or MS Teams, and generate long-form content like blog posts or press releases with ease.

SnapCall

AI-Video Support for Seamless Customer Engagement

SnapCall allows businesses to effortlessly connect with customers through audio and video clips. Whether for support, sales, or engagement, SnapCall offers a personalized customer experience without the need for installation.

Benefits

  • Enhance customer satisfaction with instant video and audio calls, capturing the context and non-verbal cues for faster problem resolution.

  • Seamlessly integrate with your current tools, enabling calls through platforms like email, chat, or SMS.

  • Boost efficiency by resolving tickets 46% faster and improving customer satisfaction by up to 90%.

TRANSFORM

Translation on steroids!

Going Global with ServiceNow has never been easier! Transform by Intellective connects to a service of your choice and can translate ServiceNow catalogs, portals and even custom apps with just a few clicks.

Benefits

  • Eliminate months of translation labor

  • Open up new markets by enabling users to consume

    information in their own language

TrendSeeker

Proactive Trend Detection for ServiceNow

TrendSeeker by Yansa Labs helps you detect, analyze, and respond to trends across any table in your ServiceNow instance. With real-time monitoring and automation, TrendSeeker identifies abnormal behavior and takes preventive action before issues escalate.

Benefits

  • Monitor trends on any ServiceNow table and automate responses like notifications or record creation.

  • Gain insights into potential problems before they arise, allowing your team to proactively manage critical processes.

  • Enjoy a "set it and forget it" approach, with TrendSeeker continuously analyzing data trends in the background.

WONDER

Enhance your Service Portal

Wonder by Intellective is the missing UI Builder for Service Portal that can tremendously improve your ability to create apps and portals. What used to take weeks and months can now be developed in hours.

Benefits

  • Tremendously accelerate your portal team ability to deliver business solutions

  • Enable your business users to make changes that keep the portal current and not rely on IT


YDS - Design System

Build Better Service Portals with YDS

YDS by Yansa Labs is the premier toolkit for developing Service Portals and Employee Service Centers on ServiceNow. With a wide array of widgets, components, and applications, YDS simplifies portal creation, improves user experiences, and minimizes development effort.

Benefits

  • Access over 30 pre-built, customizable widgets to extend ServiceNow’s baseline capabilities.

  • Achieve consistent branding and styling across your portals while retaining configurability for specific departmental needs.

  • Reduce technical debt by leveraging a documented, easy-to-use system, empowering developers to work faster and deliver superior results.

Connect for a free consultation

Connect with us today and schedule a free consultation to discuss your ServiceNow needs.

© Copyright 2024 - iconica SA, All Rights Reserved

Connect for a free consultation

Connect with us today and schedule a free consultation to discuss your ServiceNow needs.

© Copyright 2024 - iconica SA, All Rights Reserved

Connect for a free consultation

Connect with us today and schedule a free consultation to discuss your ServiceNow needs.

© Copyright 2024 - iconica SA, All Rights Reserved

Connect for a free consultation

Connect with us today and schedule a free consultation to discuss your ServiceNow needs.

© Copyright 2024 - iconica SA, All Rights Reserved